User Data Deletion Policy

Last Updated: 13 August 2025

Delizen Studios (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data.
This Data Deletion Policy explains how you can request the deletion of personal information collected through our Facebook-integrated services and our WooCommerce online store.

1. Scope

This policy applies to all users who have interacted with our Facebook app, website, or WooCommerce store, and whose data is stored in our systems.

2. What Data We Collect

When you interact with our Facebook app or make a purchase on our store, we may collect:

Name
Email address
Shipping and billing addresses
Order history
Facebook profile information (if you log in via Facebook)

3. How to Request Data Deletion

You may request the deletion of your personal data at any time by following one of these methods:

a. Email Request
Send an email to support@delizen.studio with the subject line “Request for Data Deletion”, including:

Your full name
Your Facebook User ID (if applicable)
The email address linked to your account or order

b. Online Form
Submit a data deletion request through our contact form at:
https://delizen.studio/contact

4. Processing Timeline

Upon receiving a valid request, we will:

Confirm your identity
Delete your personal data from our active systems within 7 business days
Notify you by email once the deletion is complete

Please note that certain transaction records may be retained if required by law (e.g., tax or accounting regulations).

5. Automatic Deletion

We automatically delete inactive customer accounts after 12 months of inactivity, unless legal retention requirements apply.

6. Contact Information

For any questions regarding this policy, please contact:

Delizen Studios
Email: support@delizen.studio
Website: https://delizen.studio